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Platform Limits

The Webslice Serverless platform has limits in place to protect our infrastructure, manage resource usage, and reduce the risk of unexpected costs. These limits won’t impact most websites, but are documented here for clarity.

Some of these limits can be adjusted on a per account basis, please get in touch if you require changes.

Website Limits

Operational limits for website functionality.

ResourceLimitDescription
Linked Database2Maximum number of databases that can be linked to a website
Database Users2Maximum number of database users per website
Environment Variables1000Combined length of all environment variables for a website
PHP Session Size400KBMaximum size for PHP sessions
Concurrency50Maximum website concurrency
Aliases15Number of aliases per website
Memory/RAM10240MBMaximum memory
Tmp space1512MBMaximum storage in /tmp

Request Limits

Limits for HTTP request and response handling.

ResourceLimitDescription
Apache Timeout2160 secondsApache timeout
Response Size100MBMaximum size of HTTP responses
Request Size100MBMaximum size of HTTP requests

File Deploy Limits

ResourceLimitDescription
Files90,000Maximum number of files allowed in a single file deployment
ZIP Size1GBMaximum size of deployment archive
Deploy Time870 secondsMaximum execution time for file deployment

Git Deploy Limits

ResourceLimitDescription
Deploy Size5GBMaximum size of Git repository and associated build scripts
Deploy Time30 minMaximum execution time for Git-based deployment

Account Limits

Platform-wide limits for account resources.

ResourceLimitDescription
Websites50Maximum number of websites per account
Databases100Number of databases allowed
SFTP Users100Number of SFTP users allowed

SFTP Limits

Limits for file transfer operations.

ResourceLimitDescription
Max Upload SizeNo limitMaximum size for file uploads
Max Download Size100MBMaximum size for file downloads

Footnotes

  1. Please contact support to raise this limit.

  2. Please contact support if you would like a larger timeout. However, we don’t recommend using the serverless platform for longer running tasks at the moment.